Services

Our Services for SaaS Teams

We provide AI-powered offshore Sales, Customer Support and Customer Success pods for SaaS startups โ€“ so you can scale pipeline, NRR and retention without hiring a big in-house team.

What We Can Run For You

Start with one lane or combine several. We design clear playbooks, pair them with AI automation, and give you the reporting you need to see impact on pipeline, NRR, and churn.

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Sales Development (SDRs)

A dedicated SDR pod that runs multi-channel outbound to your ICP โ€” powered by AI-assisted research, sequencing and lead scoring. Pricing typically starts around $1,500/month per SDR pod, depending on scope.

  • ICP + persona mapping and list building
  • Email, LinkedIn & light calling outreach
  • AI-assisted copy & follow-up prompts
  • Booked demos handed off to your closers
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Customer Success Pods

Proactive success workflows to drive onboarding, product adoption and expansions across SMB and mid-market accounts โ€” with playbooks tuned around your NRR targets.

  • Onboarding check-ins & guided product walkthroughs
  • Lifecycle campaigns for renewals & expansions
  • Health scoring and churn risk alerts
  • QBR prep and account review support
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Customer Support Pods

Always-on support that feels in-house. We plug into your helpdesk, knowledge base and product, then keep response times low and CSAT high.

  • Chat, email and simple phone coverage
  • Playbooks + macros aligned with your tone
  • AI triage for common & repetitive tickets
  • Weekly insights on bugs, UX friction & FAQs
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AI Workflows & Automation

We design, build and maintain AI + automation flows around your GTM and support stack so your internal team can stay lean and focused on shipping.

  • Predictive churn and expansion models
  • Automated ticket triage & routing
  • Lead scoring, routing and enrichment
  • Sentiment analysis & CX reporting

Need a Custom Team?

Most SaaS teams begin with one lane โ€” typically outbound SDRs or support coverage โ€” and expand once they see the impact on pipeline or net revenue retention. Weโ€™ll help you shape the right starting pod.

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